Lead Scoring

The number of leads generated through email campaigns, webinars, pay-per-click, and landing pages has increased dramatically over the last few years. But, while the volume of leads is up, the quality is down. Often sales is spending too much time chasing unqualified leads, creating the need for an effective system to rank, or score, leads.


How leads are scored can create tension between marketing and sales. Marketing asks why sales doesn't quickly follow up on all leads sent to them, while sales asks why many marketing leads are low quality. Furthermore, sales seems to only care about the hottest A leads, so what about B and C leads?

Two central questions businesses must answer are:

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